A leader I coached set the expectation perfectly, then spent three weeks chasing it. Here's why.
Heather Ferrari

Free Leadership Webinar · Wed, July 8th · 10:30 AM Mountain

She Set It Perfectly.
And Still Spent Three
Weeks Chasing It.

The Accountability Gap. Live, July 8th.

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A leader I coached did everything right. She set the expectation in plain language. She put it in writing. She even repeated it in the next meeting so nobody could say they missed it.

Three weeks later, she was the one chasing the update. Again. And she was furious at herself, because she'd been so clear.

The hard truth?

What doesn't get inspected quietly becomes optional.

Clarity was never her problem. The expectation was crisp. What was missing was the rhythm that checks in on it before it drifts. With no inspection, even a perfect expectation slowly turns into a suggestion, and your team isn't being lazy, they're just responding to what actually gets followed up on.

On July 8th, I'm going live to walk through the three gaps where follow-through dies (expectation, inspection, consequence) and the simple rhythm that closes all three without turning you into a micromanager.

"People rarely fail unclear expectations. They fail uninspected expectations."
Heather Ferrari

Wednesday, July 8th. 10:30 AM Mountain. Free. Live. No replay.

Save My Seat

See you in the room,

Heather

P.S. She didn't need to be clearer. She needed a rhythm. That's exactly what we'll install together, live. Reserve your spot.